Shipping policy

Last Updated: August 25, 2026

At Coviro, we want to keep shipping simple and straightforward. This Shipping Policy explains how we process orders, when orders are shipped, how long delivery usually takes, and how tracking information is provided.

This policy applies to purchases made through https://www.coviro.shop.

1. Free Standard Shipping

Coviro currently offers free standard shipping on all products.

There is no separate standard shipping charge added to eligible orders at checkout.

2. Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been authorized.

Processing time covers the period needed to prepare your order for shipment.

Please note that processing time is separate from the delivery period.

Orders may occasionally require additional processing time during holidays, promotions, periods of high order volume, or circumstances beyond our reasonable control.

3. Delivery Time

After an order has been processed and shipped, the estimated standard delivery time is:

3–5 business days

Delivery estimates are provided as a general guideline and are not guaranteed arrival dates. Actual delivery time may vary depending on the carrier, destination, weather, holidays, transportation conditions, or other circumstances outside Coviro's control.

4. Order Cutoff Time

Our standard order cutoff time is:

5:00 PM Los Angeles Time (USA)

Orders placed after the applicable cutoff time may be treated as being received on the next business day for processing purposes.

5. Tracking Information

Tracking information is provided for orders.

Once your order has been shipped and tracking information becomes available, you may receive the tracking details associated with your shipment.

Please allow some time for the carrier's tracking system to update after the tracking information has been issued.

6. Shipping Address

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please carefully review your shipping information before submitting your order.

If you notice an address error after placing an order, contact us as soon as possible at:

support@coviro.shop

We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.

7. Delivery Delays

While we work with our shipping partners to have orders delivered within the estimated timeframe, Coviro cannot guarantee a specific delivery date.

A shipment may be delayed because of:

Severe weather
Carrier delays
Transportation disruptions
Holidays
Incorrect or incomplete shipping information
High shipping volumes
Customs or other delivery-related requirements, where applicable
Circumstances outside our reasonable control

If your shipment appears to be delayed, please check the tracking information first. You may also contact our support team for assistance.

8. Missing or Lost Packages

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location and with other members of your household or building.

If the package still cannot be located, contact us at support@coviro.shop with your order details and tracking information.

We will review the available shipping information and help determine the appropriate next step.

9. Damaged Packages or Products

If your package arrives visibly damaged, or if the product inside appears damaged, please contact Coviro promptly.

Please include your order number and, when possible, photographs showing the condition of the package and product. This information can help us review the situation more efficiently.

10. Incorrect Shipping Information

Coviro is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided by the customer.

If you realize that you entered incorrect information, contact us immediately. If the order has not yet been processed, we will make reasonable efforts to assist with the correction.

Once an order has shipped, changes may no longer be possible.

11. Shipping and Returns

Standard shipping is free for purchases from Coviro, but customers are responsible for return shipping costs for eligible returns.

Returned products must be unused and meet the requirements described in our Return and Refund Policy.

If you need to return an order, please contact our support team before sending the package back so that you can receive the appropriate return instructions.